If you are searching for ways to improve your occupancy rates and gain higher reviews from customers, then as a hotel manager, you should consider adding some key amenities. The following amenities are some of the ones most highly rated by travelers, and hotels that offer these services consistently earn higher marks.
One item that guests really want is complimentary Wi-Fi. These days, all of your customers expect that Wi-Fi will exist throughout your hotel, but few people wish to pay extra for this amenity. If fact, one poll suggests that only about 10 percent of hotel customers would be willing to pay for Wi-Fi. However, if you provide free Wi-Fi, this can be a big factor in the decision to stay at your hotel over another competitor.
Another amenity popular with hotel guests is offer a wide array of television channels. Some hotels still are sticking with a basic cable package that offers little variety, but again, studies show that the more you offer, the more client satisfaction you get in return. Consider contacting a company such as Integra Systems and having DirecTV service installed in each guest room. A DirecTV business account can ensure that your guests have access to 128 channels of programming, including sports, weather and news. DirecTV hotel service can be much more affordable and easier to install than you might think.
Another in-room amenity that typically gets high marks from guests is the simple addition of a small coffee maker. Most guests start their day off with either coffee or tea, and this allows them to have a quick cup of something hot as they prepare for the day without having to order room service, go downstairs for breakfast service or opt for a trip to a local coffee house. Bottled water, featuring your hotel logo, also is a great amenity to offer to guests, and it's these simple little touches that increase the value of an overnight stay at your hotel.
If you offer a complimentary breakfast service, as well, this also earns high marks and adds high value to your rates. This breakfast doesn't have to be elaborate at all, either. Consider including simple continental fare such as toasting breads, bagel, muffins, cereals and some fresh fruit. Another amenity that draws raves is the addition of a small refrigerator in the guest rooms.
The value of adding these types of amenities tends to far outweigh the cost. Your guests appreciate each of these additions, and when you combine special amenities with top-notch customer service and a reputation for cleanliness, you are sure to find that guests will become repeat customers and spread the word about the quality of your establishment.
One item that guests really want is complimentary Wi-Fi. These days, all of your customers expect that Wi-Fi will exist throughout your hotel, but few people wish to pay extra for this amenity. If fact, one poll suggests that only about 10 percent of hotel customers would be willing to pay for Wi-Fi. However, if you provide free Wi-Fi, this can be a big factor in the decision to stay at your hotel over another competitor.
Another amenity popular with hotel guests is offer a wide array of television channels. Some hotels still are sticking with a basic cable package that offers little variety, but again, studies show that the more you offer, the more client satisfaction you get in return. Consider contacting a company such as Integra Systems and having DirecTV service installed in each guest room. A DirecTV business account can ensure that your guests have access to 128 channels of programming, including sports, weather and news. DirecTV hotel service can be much more affordable and easier to install than you might think.
Another in-room amenity that typically gets high marks from guests is the simple addition of a small coffee maker. Most guests start their day off with either coffee or tea, and this allows them to have a quick cup of something hot as they prepare for the day without having to order room service, go downstairs for breakfast service or opt for a trip to a local coffee house. Bottled water, featuring your hotel logo, also is a great amenity to offer to guests, and it's these simple little touches that increase the value of an overnight stay at your hotel.
If you offer a complimentary breakfast service, as well, this also earns high marks and adds high value to your rates. This breakfast doesn't have to be elaborate at all, either. Consider including simple continental fare such as toasting breads, bagel, muffins, cereals and some fresh fruit. Another amenity that draws raves is the addition of a small refrigerator in the guest rooms.
The value of adding these types of amenities tends to far outweigh the cost. Your guests appreciate each of these additions, and when you combine special amenities with top-notch customer service and a reputation for cleanliness, you are sure to find that guests will become repeat customers and spread the word about the quality of your establishment.
About the Author:
Jansen Wilhelmsen loves blogging reviews on the commercial DirecTV dealers. For more information about direct TV business services or to find a local directv dealer, please check out the Integra Systems site today.
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