By Stacey Burt


Availing of health care is a right for every individual. There will surely come a time when you can be hospitalized for various reasons. And in order for you to not be too worried about the finances that you need, you will require the assistance of a health care provider.

There are many individuals who have been working on jobs that are related to offering wellness services to people. And if you are someone who cares for the health of many and knows the importance of a wellness program, you can be a health care navigator. This is a career that is far different from brokers or insurance agents even when most people think they are one and the same.

The public is the main concern when you become a navigator. You will not be working for a company, instead it is an organization that is also directly under the mandate of the government. In many ways, this line of work can also be considered as public service and to some degree, you can also be considered as a government employee.

There are a lot of people who are confused between insurance brokers and the navigators. There is a fine line between the two careers. But the goal can either be the same or different. Both people would encourage you to apply on a plan.

But the main function of a navigator is to make the public aware of the benefits that they will get if they avail of a wellness maintenance program. It would also involve letting them know what are the companies that are offering this product to the public. It will be your job to conduct seminars or lectures regarding this topic.

Agents are geared to advertising more than promoting awareness. This means that they are after the sale of the company. Being a navigator would entail that you will provide unbiased information about all the companies, not just one. You will also provide them with the features that each plan has.

One of the traits that can be observed in during these sessions are impartiality and no bias discussions. This means that you are not allowed to take sides and say that this is a better plan than the others. The job is merely to inform and not to meddle with the choices of the public.

Guiding them through the enrollment process is also included in your job description. If there are any questions, you will be there to assist. When you talk about health, there are times when there are terminologies that might be hard to understand especially for the common person. So when you discuss, it is essential that the presentation would be suited for them. Culturally you should also be aware of the nature of your discussion.

There will be times when people would have issues with their providers. And if this happens, you have to assist them by connecting them to the personnel from the company that can answer their questions. In this aspect, having the right connections to the various establishments would really help.




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