By Loris F. Anders


In 2009 the Federal government passed the Health Information Technology for Economic and Clinical Health Act also known as HITECH. This law mandates that health care records must be kept electronically. This created a tremendous burden on the health care industry, with hospitals and physicians having many past years of paper records. To be compliant with this law health care providers must convert all paper documents into electronic files. Companies that provide medical document scanning services were formed to fill this need.

Doctors, hospitals and clinics literally have rooms of paper records that need to be scanned and converted into electronic records. Careful planning and structure are needed for the process. Otherwise health care providers can end up with electronic garbage rather than electronic medical records.

Paper documents must be arranged systematically to be compatible with the electronic medical records software in current use by the health care facility. Protocols for how to name the electronic files and where to save them for later retrieval must be established. These steps are critical to having retrievable medical records.

The companies that provide these services must be qualified and trusted to securely perform the job. Someone has to take the time to remove staples and paper clips and organize the paper documents before they can be scanned. The patient records may include X rays, which also need to be converted to electronic.

The health care providers must maintain the chain of command of records in order to be compliant with HIPAA regulations. The Health Insurance Portability and Accountability Act of 1996 is referred to as HIPAA. The purpose of HIPAA is to ensure the privacy of health information. Every time records change hands there is a risk of breaching this privacy.

After the documents have been scanned, there is still a mountain of paper to handle. Some facilities opt for storing the paper documents, which will be an ongoing expense. The other option is to securely shred the paper. Secure shredding is another service these companies provide. There is a long list of tasks associated with converting the paper documents to electronic files. There is nothing simple about this process.

The companies that provide scanning services are indispensable. Hospitals and other facilities are smart to outsource the work. The scanning companies will have employees trained to do the job correctly and in keeping with HIPAA and HITECH regulations.




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