By Gary Nelson


Database marketing has been applied since the 1980s. However, it had not penetrated into all sectors of the economy. The advancement of technology and data explosion witness, over the recent years, elevated the importance of database marketing. Basically, it is the process of collecting, classifying, and analyzing information of customers of a particular organization. The information is diverse in nature because they are collected from varying sources which include social media, email correspondence, sales information, warranty cards and promotional efforts. Our focus on this article is healthcare database marketing and its benefits.

Health care is one of the industries with a high volume of information. This could range from patient records to staff related information. Considering these dynamics, it makes sense to have a proper marketing database in order to operate efficiently. This makes it easier for the facilities to advance treatments and monitor patients. Similarly, patients can also easily seek assistance from relevant staff.

Use of databases in healthcare has not only improved efficiency but also reduced the cost. For instance, it is easier to send patients prescriptions to a pharmacy without having to put anything on paper. Likewise, a patient does not have to visit a medical facility to get some services such as making appointments or picking test results. All of them can be done from the system. This will save on transportation cost as well as saving time they would have used to do other things.

Another way in which such marketing is beneficial in the medical environment is that it encourages uniformity. The government will have an easy task keeping records of healthcare facilities on a single database. Besides this, records of patients are readily available, so the concerned doctors will take less time to provide treatment. They do not have to peruse through disorganized files. This means that a doctor can be alerted through email about the condition of their patients.

One of the ways in which patients can seek treatment on time is if they have a direct interaction with doctors and nurses. Through this, they are able to know of their condition and discuss possible treatment options.

Every year, there is an increasing number of older patients that need assistance. This put pressure on existing caregivers because they cannot meet the demand. But through technology, it is possible to connect caregivers and patients, which often stay at home. The seniors in need of immediate assistance can be serviced by home nurses within the locality. It is also possible for the government to send systems alerts to care providers in all parts of the country.

Sometimes, it can be hectic for doctors to visit patients in different medical facilities. However, through technology, they can monitor the progress of their patients from wherever they are. They can also communicate with their patients through the various means such as social media. Patients, on the other hand, are able to take care of themselves with the aid of tech products. For instance, there are applications that can monitor their lifestyles.

With that said, the database marketing has not made everything perfect. There are some shortfalls in some areas. However, the positive outweighs the shortcomings. To enjoy all the benefits, it is best when major stakeholders who include patients and healthcare providers put the systems to use.




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