By Christine Ward


The modern international business environment is not for those that are timid. It is a highly competitive world and only those at the very edge of technology and service will prosper. Communications play a vital role. Consumers have become extremely sophisticated. They have more options than they ever had and they demand superior service. This requires superior communications abilities. With voice over IP Houston companies can actually meet this demand and reap many other benefits too.

Internet based communication have been available for number of years but its initial popularity was hampered by the fact that it required fast and reliable internet connections. In the past, this was not always the case. Now, however, internet access is available everywhere, even in some of the most remote areas of the earth and, subsequently, VoIP popularity has soared sky high.

Service providers use huge cost savings as their main bait for prospective new VoIP clients. They certainly deliver on their promises. Savings of up to fifty percent of the previous communications bills are not uncommon at all. For large companies, this can be a very significant cost factor. However, users soon find that VoIP offers much more than just cheaper telephone bills. They find that they are released from all the constraints of traditional telephone systems.

With older systems, one could only receive or make calls while actually present at a desk with a telephone extension. This seriously restricted people from moving around and being where they were most needed. With VoIP, however, no important call will ever be missed because users can communicate from anywhere where they can establish internet contact. In this day and age, this means just about anywhere in the world.

Then there is the fact that users are not restricted in terms of the devices that they can use to access their communication system. They can use any device that can access the internet, including smart phones, laptops and tablet computers. It is not even necessary to use the same device all the time. All user records are cloud based, so they are always available to users regardless of where they are.

The fact that VoIP saves users significantly on their monthly communications bills is just the tip of the iceberg. Older systems required the installation of expensive hardware at every branch, site or location. Each of these installations had to be maintained and manned by an operator. VoIP requires only a single central installation and the software driving it is hosted by the service provider.

Users of VoIP quickly fall in love with the may features that these systems offer. Suddenly, they not only have traditional voice mail, call holding and call transfer capabilities, but they can also send files, hold voice or video conferences and enjoy voice to email or fax benefits. These features are not there for show. They can have a serious impact upon the productivity of the users.

The world moves fast and VoIP seems to be the latest and greatest communications solution. Its increasing popularity with large corporations certainly underwrites this theory. In the meantime, research continues and there is every indication that this technology will develop even further.




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